Residents
We're here to help!
EMAIL: bsimpson@detroitmi.gov
MOBILE: (313) 622-6474
OFFICE : (313) 224-6000
The Office of the Ombudsman Delivers:
A confidential free of charge service to address complaints.
An independent review and analysis of complaints or inquiries involving City services or City employees, with the purpose of identifying a resolution.
Thorough investigations of a complaint or inquiry and makes recommendations to the appropriate City department or person to resolve the matter.
Prompt response and follow-up on each complaint or inquiry.
When appropriate, the identity of barriers that interfere with, or prevent an efficient resolution of a complaint or inquiry.
In-depth written responses and maintains chronicles related to the action taken in response to the complaint or inquiry.
If you cannot pay your taxes for financial reasons, you may be able to reduce or eliminate your current year’s property tax obligation with the Homeowners Property Exemption (HOPE). Residents who are approved for (HOPE) are eligible for Pay as You Stay (PAYS), which reduces delinquent property taxes owed to the Wayne County Treasurer.
Residents seeking HOPE application assistance can make an appointment with a community partner by clicking the link.
2022 HOPE Application Fillable Rev 080422.pdfapplication_seniordiscount_form.pdfSenior Citizen Application for Solid Waste Discount
The application period is July 1 thru September 15. The City of Detroit may provide a discount to homeowners who are at least 65 years old and have a household gross income below $40,000.00. Effective July 1, 2009, the Solid Waste Fee is $240.00. Qualifying Seniors will receive a discount of $120.00.
INSTRUCTIONS:
WHERE TO FILE
File Senior Citizen Application fo Solid Waste Discount with the City of Detroit Treasurer's Office. You must file your request for discount between July 1st and September 15th.
IN PERSON - Detroit Taxpayer Center, Coleman A. Young Municipal Center Room 130
BY MAIL - Detroit Taxpayer Center, Coleman A. Young Municipal Center, 2 Woodward Avenue, Room 130, Detroit, MI 48226
WHAT YOU WILL NEED
Along with the application, please provide a copy of the following:
PROOF OF YOUR IDENTITY ADDRESS AND AGE (valid driver's license, passport or other government issued photo ID)
PROOF OF YOUR INCOME (last year's State of Michigan Property Tax Credit form, State tax return or notarized affidavit of income, see back of form)
NOTE: Filing of this form is voluntary. Discount will not be processed unless the form has been filed. The Treasurer's Office may require additional documentation to verify your claim.
Food Assistance Employment Training Program.pdfHome-Owner-Flyer_2022 PDF.pdf
